A valid national ID (Saudi nationals) or passport/Iqama (residents and visitors). Check-in is self-service — we send your door code and building directions on the day of arrival.

The direct booking price is shown before payment, including the applicable booking charges. Any applicable taxes or fees are displayed before you confirm.

It depends on the rate you book. The cancellation and change terms are shown clearly before payment. Message us if you need help with a date change.

Payment is processed securely online in Saudi riyal (SAR). Available payment methods are shown at checkout.

Each residence has dedicated parking included at no extra cost, subject to the property's stated parking arrangements.

Yes, subject to availability. Ramadan and other peak periods can fill quickly, so booking ahead is recommended.